You completed a concrete project for me in late September at 7546 Sylvan Drive, Caledonia, WI 53108 including 5 driveway slabs and a new garage slab. It included removal and replacement.
I had been in the General Contracting field from 1963 to 2009, a great majority on the concrete portion on major Milwaukee area projects. During that tenure, we received some communications from client with problems and far fewer with praise. I just wanted to complement you and your crew on a very good project, both in the performance of the work and the communication by yourself to me. I had contacted numerous local cement contractors and you were the first and only one to respond to my message. You came within 48 hours and before you left, you had given me a verbal estimate and followed up, as you had stated. You had given conditions which would have increased the total cost and they were reasonable and paid. You kept me abreast throughout the project as far as when the work would commence, progress and be completed.
Thanks for the good project and I have passed out the business card you had given me and told those potential clients the details outlined above.
Good luck with your excellent company,"